Privacy Policy
How we protect and manage your personal information
Our Commitment to Your Privacy
Pebble Capital Limited's privacy policy explains how client information is collected, used, protected, and shared. It is written to support trust, regulatory compliance, and clear communication.
As a fiduciary wealth management firm, we understand that your privacy is fundamental to our relationship. This policy outlines our practices and your rights regarding your personal and financial information.
Our Commitment to Privacy
Pebble Capital Limited is committed to safeguarding your personal and financial information and using it only for legitimate business purposes. Personal data is handled in line with applicable data protection and financial regulations in the jurisdictions where we operate.
We maintain strict confidentiality standards and implement comprehensive security measures to protect your information throughout our relationship.
Information We Collect
We collect information needed to provide financial planning and wealth management services, including:
- Identification and contact details: Name, address, email, phone, date of birth, identification numbers
- Financial and investment data: Income, assets, liabilities, portfolio holdings, risk profile, source of funds/wealth
- Interaction data: Communication records, website form submissions, meeting notes, and preferences
- Regulatory information: Documentation required for KYC (Know Your Client) and AML (Anti-Money Laundering) compliance
How We Use Your Information
Your information is used to:
- Open and manage accounts, process transactions, and deliver advisory and portfolio management services
- Perform suitability assessments, risk profiling, and regulatory checks (including KYC and anti–money laundering requirements)
- Communicate with you about your accounts, performance reports, security alerts, and relevant market or service updates
- Develop and improve our services through analysis and research (using anonymized data where possible)
- Comply with legal obligations and regulatory reporting requirements
Legal Basis and Consent
We process personal data when it is necessary to perform our contract with you, comply with legal obligations, or pursue legitimate business interests in providing and improving our services.
Where required by law, we obtain your consent—for example, before using certain data for marketing or sharing information beyond what regulations permit. You have the right to withdraw consent at any time.
Sharing Your Information
We do not sell your personal information. We may share data with:
- Regulated service providers: Custodians, brokers, exchanges, banks, and other entities involved in executing and safekeeping your investments
- Professional advisers: Auditors, legal counsel, and compliance consultants
- Regulatory authorities: When required or permitted by law for compliance, reporting, or legal proceedings
- Technology partners: Vendors who support our systems, subject to strict confidentiality and data protection obligations
All third-party relationships are governed by contracts that enforce data protection standards equivalent to our own.
Data Security and Retention
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse, including:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and role-based access controls
- Regular security audits and penetration testing
- Secure infrastructure with enterprise-grade firewalls
Data is retained only as long as necessary to fulfil the purposes described or to meet legal and regulatory retention requirements (typically 7+ years for financial records).
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or update your personal information
- Request deletion or restriction of processing, subject to legal and contractual limitations
- Object to certain uses (such as direct marketing) or withdraw consent where processing is based on consent
- Receive your data in a portable format
- Lodge a complaint with a supervisory authority
Requests can be made through the contact details provided on our website or in your client documentation. We respond to legitimate requests within 30 days.
Cookies and Website Data
When you visit our website, we may use cookies and similar technologies to:
- Improve site functionality and user experience
- Analyze website usage patterns (using anonymized data)
- Remember your preferences and settings
- Enhance security measures
You can manage cookie settings through your browser. More details are provided in our separate Cookie Notice available on our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our services.
When changes are material, we will update the "last updated" date at the top of this policy and may notify you through appropriate channels (email, client portal, or written communication).
We encourage you to review this policy periodically to stay informed about how we protect your information.
How to Contact Us
If you have questions about this Privacy Policy, your data, or how it is used, please contact us through:
info@pebblecapitalltd.com
Phone
+44 20 3996 6449